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Returns & Exchanges
If you are not completely satisfied with your purchase, we offer a 30-day return policy for unused items in their original packaging.
1
Initiate Request
Contact our support team with your order number and reason for return within 30 days of delivery.
2
Pack Your Item
Ensure the product is in its original condition and includes all original NILLKIN retail packaging and accessories.
3
Ship the Product
Send the package to our designated return center using a tracked shipping service.
4
Receive Refund
Once inspected, we will process your refund or exchange within 5 business days to your original payment method.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing